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Covid-19 Safety Protocols

Covid-19

In-Home Safety Protocols

In Home Safety Protocol and What to Expect during your Post Hayst Service

For more details, please see our updated Terms of Use.

Health and safety has never been more important and we are taking extreme measures to ensure we are doing our part to eliminate the spread of COVID-19. 

To keeping everyone healthy and safe we now require the following:

  1. Personal Protection Equipment (PPE): Both clients and beauty professionals are required to wear a protective face covering during the service. Beauty pros will arrive with their own PPE, including a mask or face covering, multiple pairs of gloves and a disposable apron. If the client does not have a mask, we will ask them to cancel and reschedule their appointment.

  2.  Additional Certification:  Our Beauty Professionals are now required to be certified in Barbicide and Barbicide COVID-19 protocols. Sanitation and safety has always been a top priority, but this new requirement provides confidence in knowing that our Beauty Pros follow the latest and highest standards of sanitation and disinfection, as well as other protective measures for social distancing. Launched in 1947 in New York, Barbicide has represented the industry standard for safe services in salons and barbershops for more than half a century.  

  1. New protocols for Beauty Pros before, during and after the appointment: We have a new set of protocols pros must follow to ensure a seamlessly safe experience. Specifically: 

    1. Before the appointment: 

      1. We ask that pros closely follow CDC guidelines for mask and glove use on their way to and from all appointments. This means even while wearing gloves, minimize touching handrails and door handles.

      2. Pros will arrive in a mask and gloves. We ask that pros remove their gloves and sanitize or wash their hands before they begin setting up. 

      3. Pros will collect and take their trash with them. 

    2. During the appointment: 

      1. Clients should have a designated area and/or a towel laid out for pros to put their kit. 

      2. Pros will wear a mask and gloves during the service. 

      3. All products and tools will be wiped down and sanitized on the spot before use on a client using proper sanitation techniques

  1. Cooperation and responsibility: We ask that our pros and clients alike take care of themselves and others. We encourage you to monitor your health daily. Take your temperature. If you are sick or feeling any symptoms, please cancel your appointment. We are all in this together.

Post Hayst’s Sanitation Protocol

All beauty pros are directed to follow the below sanitation procedures in every appointment:

All Pros:

  1. Wash hands with soap and water for at least 20 seconds upon immediate arrival. If soap and water are not readily available, all pros are encouraged to carry an alcohol-based hand sanitizer with at least 60% alcohol.

  2. If you are feeling unwell or are showing any flu-like signs we kindly ask that you please reschedule your appointments.

Hair Pros:

  1. Clean brushes thoroughly after every appointment

  2. Carry Barbicide spray to disinfect tools after every appointment

Makeup Pros:

  1. Clean your brushes thoroughly after every appointment

  2. Wipe down tools and products with disinfectant thoroughly after every appointment

  3. Do not use product directly on the client

  4. Do not double dip products (ie: mascara, lip gloss)

  5. Use disposable mascara wands and lip wands per application

Nail Pros:

  1. Wear gloves

  2. Use one set of implements, towels, and file/buffer per client

  3. Make sure implements are properly sanitized and cleansed

Q&A: 

 

How are you protecting customers and pros? 

Safety, health, and wellness is our top priority as we re-enter clients homes. We have a strict new set of requirements for pros and customers including required guidance on proper PPE, additional required certification for pros, and new cleaning and sanitizing protocols for before, during and after each appointment.

 

What safety requirements are there for customers? Do I have to wear a mask in my home? 

We ask that clients, and others in the same area, please wear a mask during the appointment. Masks help keep others, including your beauty pro, safe. If the client does not have a mask, we will ask them to cancel and reschedule their appointment.

What is your cancellation policy?

If you need to cancel or reschedule an appointment, please provide notice at least 4 hours in advance of the planned service time to avoid a fee.

To ensure the health and safety of both our clients and pros, if you are feeling ill please cancel your appointment. No notice is required and the cancelation fee will be waved. Similarly, we are requiring pros and clients alike to wear proper PPE during all appointments. If a client does not have a mask and/or if a pro arrives without the proper required PPE, the service will be canceled and the fee refunded.

 

When will you expand to other markets? 

We hope to expand to other parts of markets as soon as the CDC and local governments confirm it is safe to do so.  

 

What is the recertification process for Pros?   

Our Beauty Professionals are now required to be certified in Barbicide and Barbicide COVID-19 protocols. This new requirement provides confidence in knowing that our Beauty Pros follow the latest and highest standards of sanitation and disinfection, as well as other protective measures for social distancing. Launched in 1947 in New York, Barbicide has represented the industry standard for safe services in salons and barbershops for more than half a century.  

  

Can the Beauty Professional use tools that I provide?

Yes! While our Beauty Pros will always come prepared with tools and products, if there are specific items you prefer they use, just ask. They will take the same sanitizing precautions with your tools as they do with their own.

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